Francesco Cetraro's Resume

Francesco Cetraro	http://www.francescoinsvezia.net; http://www.linkedin.com/in/fcetraro
Malmö, SE 21426 - Sweden

Summary

With an academic background in international relations and a sound interest in new technologies, geography and development studies, I am currently responsible for Product Management at Ascio Technologies inc in Copenhagen.

I have developed extensive knowledge of the domain industry and the topics of internet governance, and my top field of expertise is ccTLDs and Digital Brand Management Services.

I am a fast-learning, dynamic person who enjoys new challenges and I am always looking up for new opportunities to put my experience and enthusiasm at good use.

Friends and colleagues appreciate me as a very social, easy-going and trustworthy person, always willing to lend a hand and a smile.

Work Experience

Product Manager	01/10/2007 - present
Ascio Technologies inc. - Group NBT plc, Copenhagen - Denmark

Currently responsible for business development and product management, maintaining and developing Ascio's Product Roadmap.

As part of my duties I also help coordinating the work of the Software Development Team, and I have acquired a good working knowledge of the Agile project management system.

I also take care of industry relations for Ascio and Group NBT by attending industry-related events such as the ICANN Meetings, mailing lists and various Registrars organizations.

I actively pursue new business opportunities and strategic partnership with a focus on high quality services for our customers and partners.

Registry Relations Manager	01/03/2007 - 30/09/2007
Ascio Technologies inc. - Group NBT plc, Copenhagen - Denmark

Responsible for maintaining existing accreditations and process new ones. Representative for Ascio in industry-related events (i.e. ICANN Meetings) and in a number of Registrars organizations.

Major Achievements: Renegotiation of a number of important contracts, with significant reduction of costs for Ascio and increased efficiency in processing. Actively established new contacts with potential partners and suppliers and negotiated a number of new agreements.

Assistant Product Manager	01/07/2006 - 28/02/2007
Ascio Technologies inc., Copenhagen - Denmark

Responsible for several projects related to the maintenance of existing products and the implementation of new products. Coordination and priority definition for the development team. Registry Relations.

From 01/12/2006 de facto sole responsible for Product Management and Registry Relations.

Major Achievements: successful launch of a new portal where resellers can maintain their portfolios and get a full overview of their accounts.

Fulfilment Coordinator	01/02/2005 - 30/06/2006
Ascio Technologies inc., Copenhagen - Denmark

Responsible for registration and maintenance of domain names. Major field of expertise in exotic ccTLDs. Responsible for various project related to consolidation and large migration of accounts.

IT Supporter	01/04/2003 - 28/01/2005
Eurocom Teleservices A/S, Copenhagen - Denmark

Technical support for handheld devices and smartphones (Windows PocketPC 2002 and 2003 phone edition) My main field of expertise is PDAs (Personal Digital Assistants). Responsible for training of 1st line supporters and consultant for external customers. Technical support on wireless networking equipment and routers.

Logistics & IT Manager	01/04/2002 - 01/08/2002
Global Metro City - The Glocal Forum, Rome - Italy

Temporary Cooperation in occasion of the 1st Glocalization Conference in Rome 11-13th May 2002. Organization of the welcoming of VIP guests, IT Support and maintenance of the Glocal Forum's website (http://www.glocalforum.org).

Education

MA in Political Science - European Regional Policy	01/10/1998 - 22/11/2002
LUISS "Guido Carli", Rome - Italy 110/110 Magna cum laude Grade Point Average

Erasmus Student in Political Science	08/2000 - 01/2001
Uppsala universitet, Uppsala Sweden

Skills

Languages:

Italian - Mother-tongue

English - Fluent. TOEFL Score: 290/300 points.

Swedish - Fluent. TISUS Certification (qualification for studies at academic level in Swedish)

Danish - Basic.

Operating Systems: Advanced knowledge of GNU/Linux , MS Windows and OSX.
I have good experience of network administration and management of LAMP servers and Qmail-based mail servers.

Office productivity: working knowledge of OpenOffice.org, Microsoft Word, Excel and Powerpoint.

Programming languages: Very good knowledge of HTML, CSS and basic skills in PHP, MySQL, Perl, ASP, Javascript.

Training
Procter&Gamble International Information Technology Management Seminar (Budapest - 8-12 April 2002)

Clubs and Organizations
IAPSS - International Association for Political Science Students Amnesty International Malmö Student Choir

Community Involvement

Member of ICANN's Registrar Constituency. Voting representative for Ascio Technologies inc.

Member of the EURid's Technical Reference Panel

Member of the Board of the Danish Registrar Association DKRegistrar

Member of the Board of the Italian Registrar Association AssoTLD

Strong interest in digital divide issues, open-source software and open standards. In several occasions I have provided assistance and technical advice in the field of IT and internet communication for different non-profit organisations and realised many websites, among other a micro-project on waste management in the Basur region in southern Argentina in 2003.

Member of the Executive Committee of IAPSS - International Association for Political Science Students in the year 2001. Supervisor in the year 2002. I created the first IAPSS web-community, providing the whole Association with an effective tool capable of overcoming the difficulties of communication between the members in the different parts of the world.

Interests
I am interested in multiculturalism and I enjoy living in an international environment. I like traveling, hiking, going out with friends and cooking. I play the guitar and sing in a Student Choir at Malmö University. I like very much reading, mostly novels and books on roman and medieval history.

Francesco Cetraro's Resume (Last updated August 6th 2008)